Smart Water Meter Program

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The City of Fort Lauderdale is updating approximately 65,000 water meters across the City to a high-tech smart meter system. Our Smart Water Meter Program, also known as Advanced Metering Infrastructure or AMI, provides the following benefits:

  • Online access to monitor water usage in near real-time. No more waiting for monthly bills to see water consumption.
  • Leak notifications to alert about potential costly issues, allowing leaks to be fixed as soon as possible.

In 2025, City-authorized installers will begin the first phase of the meter exchange. The City is committed to keeping customers informed throughout every step of this process to ensure a smooth transition to the new system. Notifications will be sent when meters are scheduled to be exchanged and when the customer portal is available to track water consumption.

As we move forward with the Smart Water Meter Program, the City of Fort Lauderdale is investing in a more sustainable and efficient future. By empowering our customers with their usage data and proactive leak detection, we are working together to conserve water and build a resilient community.


Smart Water Meter Program FAQs

General Information

What is the Smart Water Meter Program?

The City of Fort Lauderdale is upgrading all water meters to smart meters. These devices automatically track your water usage multiple times daily, allowing the City to remotely read the meter and provide you with up-to-date information about your water consumption.

How do the smart meters work?

Smart water meters are advanced devices that measure and communicate water usage through a battery-powered radio-frequency (RF) transmitter. These readings are collected in Fort Lauderdale’s smart water meter database and used for billing, leak detection and customer access through an online portal.

Smart meters use radio frequencies (RF) similar to those found in cell phones, Wi-Fi, Bluetooth devices, and baby monitors. The Federal Communications Commission (FCC) has approved these frequencies for safety. More information on RF safety is available at: FCC RF Safety.

What is AMI?

AMI stands for Advanced Metering Infrastructure, a system that enables smart meters to transmit water usage data in near real-time. This technology enhances accuracy, efficiency and customer control over water consumption.


Benefits & Features

What are the benefits of smart water meters?

  • Leak detection – Customers can receive notifications about potential leaks.
  • Better water management – Monitor your own usage rather than waiting for a bill to see consumption.
  • Convenience – View near real-time data through an online customer portal.

How can I save money using smart metering?

  • Smart meters track your water usage in near real-time, helping you detect leaks early.
  • You can set up personalized alerts for high water usage and adjust consumption habits accordingly.

Installation Process

When will I receive a smart water meter?

The City plans to begin installing smart meters in 2025, with full deployment expected to take up to three years. Customers will be notified via mail, email and updates on SpotlightFTL and the City's social media channels.

Will I be notified before installation?

Yes, the City will send communications a few weeks before your scheduled installation.

Is the City of Fort Lauderdale doing the installations?

The City has contracted RTS Water to install the meters. RTS Water technicians will wear uniforms with their company logo and carry proper identification. The City has contracted RTS Water to install the meters. RTS Water technicians will wear uniforms with their company logo and carry proper identification.

Do I have to be present during the installation?

No, you do not need to be home. However, please ensure your water meter is accessible and that pets are secured.

Is there a cost for installation?

No, there is no cost to residents for the installation of smart meters.

Do I have to participate in this program?

Yes, the smart meter installation is required for all City of Fort Lauderdale water customers.

Is my personal information safe?

Yes. Smart meters do not transmit personal information such as names, addresses or billing details. All meter readings are encrypted using industry-standard security protocols before being sent to the City’s database.

The City of Fort Lauderdale is updating approximately 65,000 water meters across the City to a high-tech smart meter system. Our Smart Water Meter Program, also known as Advanced Metering Infrastructure or AMI, provides the following benefits:

  • Online access to monitor water usage in near real-time. No more waiting for monthly bills to see water consumption.
  • Leak notifications to alert about potential costly issues, allowing leaks to be fixed as soon as possible.

In 2025, City-authorized installers will begin the first phase of the meter exchange. The City is committed to keeping customers informed throughout every step of this process to ensure a smooth transition to the new system. Notifications will be sent when meters are scheduled to be exchanged and when the customer portal is available to track water consumption.

As we move forward with the Smart Water Meter Program, the City of Fort Lauderdale is investing in a more sustainable and efficient future. By empowering our customers with their usage data and proactive leak detection, we are working together to conserve water and build a resilient community.


Smart Water Meter Program FAQs

General Information

What is the Smart Water Meter Program?

The City of Fort Lauderdale is upgrading all water meters to smart meters. These devices automatically track your water usage multiple times daily, allowing the City to remotely read the meter and provide you with up-to-date information about your water consumption.

How do the smart meters work?

Smart water meters are advanced devices that measure and communicate water usage through a battery-powered radio-frequency (RF) transmitter. These readings are collected in Fort Lauderdale’s smart water meter database and used for billing, leak detection and customer access through an online portal.

Smart meters use radio frequencies (RF) similar to those found in cell phones, Wi-Fi, Bluetooth devices, and baby monitors. The Federal Communications Commission (FCC) has approved these frequencies for safety. More information on RF safety is available at: FCC RF Safety.

What is AMI?

AMI stands for Advanced Metering Infrastructure, a system that enables smart meters to transmit water usage data in near real-time. This technology enhances accuracy, efficiency and customer control over water consumption.


Benefits & Features

What are the benefits of smart water meters?

  • Leak detection – Customers can receive notifications about potential leaks.
  • Better water management – Monitor your own usage rather than waiting for a bill to see consumption.
  • Convenience – View near real-time data through an online customer portal.

How can I save money using smart metering?

  • Smart meters track your water usage in near real-time, helping you detect leaks early.
  • You can set up personalized alerts for high water usage and adjust consumption habits accordingly.

Installation Process

When will I receive a smart water meter?

The City plans to begin installing smart meters in 2025, with full deployment expected to take up to three years. Customers will be notified via mail, email and updates on SpotlightFTL and the City's social media channels.

Will I be notified before installation?

Yes, the City will send communications a few weeks before your scheduled installation.

Is the City of Fort Lauderdale doing the installations?

The City has contracted RTS Water to install the meters. RTS Water technicians will wear uniforms with their company logo and carry proper identification. The City has contracted RTS Water to install the meters. RTS Water technicians will wear uniforms with their company logo and carry proper identification.

Do I have to be present during the installation?

No, you do not need to be home. However, please ensure your water meter is accessible and that pets are secured.

Is there a cost for installation?

No, there is no cost to residents for the installation of smart meters.

Do I have to participate in this program?

Yes, the smart meter installation is required for all City of Fort Lauderdale water customers.

Is my personal information safe?

Yes. Smart meters do not transmit personal information such as names, addresses or billing details. All meter readings are encrypted using industry-standard security protocols before being sent to the City’s database.